34000 User Data Protection Privacy Policy
This policy explains how 34000 collects, uses, and protects your personal information when you use our Malaysian online entertainment and betting platform.
Information We Collect
We collect information you provide directly, such as during account registration, including your name, email address, phone number, and payment details. We also collect technical data such as device type, browser, IP address, and platform usage patterns to improve our services.
We use cookies and tracking technologies to facilitate navigation, save your preferences, and analyse site traffic. These cookies do not collect information that directly compromises your privacy.
How We Use Your Information
The information we collect is used to manage your account, process payment transactions in MYR, provide customer support, and improve and personalise your platform experience. We may also use data for security purposes and to prevent fraudulent activity.
Cookies & Tracking
Cookies help us recognise returning users and maintain your login session. We use third-party cookies for analytics and marketing purposes in compliance with current privacy standards. You can manage your cookie settings through your browser, though this may affect certain platform features.
Data Storage & Security
34000 employs strict technical and organisational security measures, including SSL encryption, to protect your personal data from unauthorised access, loss, or alteration. Data is retained only for as long as necessary for operational purposes and in accordance with applicable laws in Malaysia.
Sharing Information With Third Parties
We do not sell your personal information to third parties. However, your information may be shared with service providers that support platform operations — such as payment processors, customer support, and analytics — provided they comply with strict privacy standards.
User Rights
You have the right to access, correct, or delete your personal information held by us. Requests can be submitted through 34000 customer support. We also offer options to restrict certain uses of your data upon request.
Policy Updates
34000 reserves the right to update this privacy policy from time to time to reflect changes in our operations or applicable laws. Users are encouraged to review this page periodically. Continued use of the platform after any updates constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or need assistance regarding privacy or personal data, please contact our customer support centre through your user account after logging in. We are committed to responding promptly and transparently.